Happy Kwanzaa and New Year

May you, your family, and friends all have a Happy Kwanzaa and a Very Happy New Year.

Merry Christmas

May you and your family and friends have a Very Merry Christmas.

Happy Chanukah

December 12, 2017

Have a very Blessed and Happy Chanukah.

Happy Thanksgiving

November 21, 2017

To you and your families and friends, have a wonderful Thanksgiving.


The Big Picture (3 of 7)

September 25, 2017

Our newest book, Competitive Intelligence Rescue – Getting It Right, has several cases that highlight issues in creating or adding a new competitive intelligence unit. In our experience, there are usually 7 major elements involved in that process:

  • financial and personnel
  • guidelines
  • training
  • internal marketing
  • networking
  • customers and their needs, and
  • products and feedback.

I will deal briefly with each issue over time. I have already discussed the financial and personnel issues as well as guidelines.

Here are my comments (brief) on some major training issues:

  • Every member of the CI team as well as ambitious DIYers, should get some sort of CI training at least once a year.  That can be almost anything: attending a local association’s chapter meeting, a national conference, or a commercial workshop, so long as CI is the main topic of the session(s) you attend.
  • Communication skills deserve training – internal or external. Your analysis is not worth much if you cannot communicate its importance and significance to others.
  • Regular training, say every three years, on legal and ethical issues is a must. If you can get someone from your legal team to participate. Also, the CI team should be conducting training on these issues for its internal customers. Aware customers make it easier to stay on the straight and narrow.
  • Over time, additional training on various analytical techniques will not only upgrade your personal skill set, but it will help you in determining your internal customers’ needs, in selecting the right targets, and in selecting and managing your Ci products and outputs. Aim at doing this every couple of years.
  • General management issues cannot be overlooked. They include things like succession planning, assessing employee performance, creating and managing networks, and well as on managing your internal clients’ expectations. Hopefully your firm already offers these to you and your peers. Take them.

This is not the first time I have written on these issues: Carolyn Vella and dealt with them in The Manager’s Guide to Competitive Intelligence. Also, please check out my past blogs under the Category “Education and Training’, and look at these three, for more on this:

CI Skills and Education

Lessons for CI from Games

How can you learn something new?

No One is Right All of the Time

September 9, 2017

The hurricane activity of the past weeks in the US is still sinking in for all of us, in particular the many residents of the damaged areas. They are in our prayers.

But for those of us in CI, there is a lesson.

The forecasters, private and governmental, were unable to predict the track of either Irma or Harvey more than 48 hours out. Yet they were working with dozen, perhaps hundreds of programs, vast amounts of computer power, decades of records, and real time data from space, hurricane penetrating aircraft, and ocean buoys.


Because real life is never 100% predicable. Keep that in mind when you find that you cannot totally predict a competitor’s reactions to your new product launch – or whatever.

Close enough is as much as humans (and computers) can come in the real world.


Competitive Intelligence and the Circular Economy

August 28, 2017

Earlier this year, I wrote a blog dealing with the “circular economy”. Since then, I have done some digging into this topic and conclude that (a) the circular economy is, not might be, coming, and (b) competitive intelligence as we know for firms that are a part of this will have to undergo major changes as a result.

One consequence is that I have written a longer piece on the subject, which you might enjoy reading. A brief extract may interest you:

“The rise of the CE [Circular Economy] will necessarily have major impacts on competitive and strategic intelligence. They appear to fall into 4 broad categories:

  • A change in the stature of CI.
  • A reduction in [CI] employment opportunities with firms in the CE, while increasing it in firms outside of the CE.
  • Greater opportunities for those trained in defensive intelligence.
  • A need for new skills and education for intelligence personnel working in the CE.”

The full paper is “Ten years gone, holdin’ on, ten years gone ”: The Circular Economy and the Evolutionary Trajectory of the Competitive Intelligence Profession.